Frequently Asked Questions

Yes—we accept all “open” dental insurance plans. These allow you to visit any dentist of your choice. Traditional indemnity insurance is one example of an open plan. We are not in-network with any PPO or DMO plans, but that doesn’t mean you can’t see us. In fact, many families still receive partial reimbursement for out-of-network care—especially with Delta Dental and similar plans. Our insurance team will provide a written estimate for your child’s treatment, including: - Total treatment cost - Expected insurance coverage - Estimated out-of-pocket amount We also submit all claims on your behalf, and we’re happy to help you understand how your specific plan works.

Don’t worry—we’re here to help you make sense of it. Many dental plans, including Delta Dental, still provide reimbursement for out-of-network care, and we’ll help you get the most from your benefits. Here’s how we make it easier: - We provide a detailed estimate before treatment - We submit your claim forms for you - We’ll help you track your reimbursement step-by-step As always, feel free to contact us if you have any questions.

No problem! We offer flexible monthly payment plans through our partner Wisetack, with interest-free options for qualifying families. Our orthodontic department also offers flexible, interest-free payment plans—because we believe every family deserves access to high-quality care.

You can call or text us at (650) 871-5437, or book online using our [Schedule Appointment] button. We’ll find a time that works for you.

We kindly ask that you give us at least 48 hours’ notice if you need to cancel or reschedule. ⏰ Late cancellations (less than 48 hours) may incur a fee. ❌ Missed appointments (no-shows) are also subject to a fee. Need to make a change? Just call or text us—we’re happy to help!

Yes! We offer flexible, interest-free payment plans through Wisetack. You can choose from multiple monthly options and apply in less than a minute—with no impact on your credit score

We accept cash, checks, Visa, MasterCard, debit cards, and American Express.

We have parking available on both sides of the building for your convenience.

Absolutely! We do our best to accommodate family scheduling. Just let us know when booking, and we’ll help coordinate your kids’ appointments together.

We understand things happen! If you’re running behind, please call or text us as soon as possible so we can adjust your visit and keep things running smoothly for everyone.

We take your family’s privacy seriously. You can view our full Privacy Policy for more details on how your information is protected.